Apple Business Device Management
Small Business Device Management with Apple Business — An Apple device management guide for the rest of us.
Managing a fleet of Apple devices doesn't have to be complicated or expensive — and it certainly doesn't require an enterprise IT department. Apple Business is Apple's powerful, free platform built specifically to help organizations of all sizes purchase, configure, and manage their Apple devices with ease. Whether you're running a growing startup, a small office, or supporting a team of remote employees, this course gives you the hands-on skills to take full control of your Apple environment.
In this course, you'll go from signing up for Apple Business to deploying fully configured, zero-touch Macs. You'll learn to manage user accounts and roles, federate your company domain with identity providers like Microsoft 365 or Google Workspace, and configure security, networking, and personalization settings through powerful device management profiles. You'll also discover how to distribute App Store apps and third-party software at scale, protect sensitive data with FileVault encryption, and remotely lock or erase devices when needed.
By the end of this course, you'll have completed two real-world projects: configuring a personally owned iPhone for a staff member using User Enrollment, and deploying a company-owned MacBook that builds itself from scratch using zero-touch Automated Device Enrollment. No prior MDM experience is required — just a willingness to learn and an Apple device to test with. If your business runs on Apple, this is the course that puts you in control.
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In this lesson, students are introduced to the instructor.
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Lesson 2: What Is Apple Business?
This lecture provides a high level of what Apple Business is and what it does.
This lecture provides a high level of what Apple Business is and what it does.
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Lesson 3: Course Structure
This lesson provides an overview of the course, the general structure, and what students can expect to learn.
This lesson provides an overview of the course, the general structure, and what students can expect to learn.
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Lesson 4: Technical Requirements
A quick review of the technical skills and hardware/software required to complete the course.
A quick review of the technical skills and hardware/software required to complete the course.
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Lesson 5: Sign Up for Apple Business
In this lesson we step through the process of creating and verifying our Apple Business instance.
In this lesson we step through the process of creating and verifying our Apple Business instance.
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Lesson 6: Apple Business Overview
This lesson provides an overview of the main user interface of Apple Business.
This lesson provides an overview of the main user interface of Apple Business.
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Lesson 7: Navigating Apple Business
In this lesson students explore the Apple Business settings through a high level overview.
In this lesson students explore the Apple Business settings through a high level overview.
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Students learn how to add their brand in Apple Business.
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Lesson 9: Introduction to Managed Apple Accounts
In this lecture, students are introduced to Managed Apple Accounts and learn how they differ from standard public Apple Accounts.
In this lecture, students are introduced to Managed Apple Accounts and learn how they differ from standard public Apple Accounts.
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Lesson 10: Managing Users
In this interactive lesson students learn how to manually create users in Apple Business.
In this interactive lesson students learn how to manually create users in Apple Business.
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Lesson 11: Assigning Roles & Permissions
Students learn about standard roles and permissions in Apple Business, including how to create a custom role with special permissions.
Students learn about standard roles and permissions in Apple Business, including how to create a custom role with special permissions.
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Lesson 12: Managing User Groups
In this lesson students learn how to create groups of users in both standard and dynamic ways.
In this lesson students learn how to create groups of users in both standard and dynamic ways.
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Lesson 13: Verifying a Domain
In this lesson students learn how to add a domain and verify ownership.
In this lesson students learn how to add a domain and verify ownership.
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Lesson 14: Domain Federation
If an organization is using an identity provider like Microsoft 365 or Google Workspace, they can federate their domain to enable single sign-on. This lesson covers this topic and process.
If an organization is using an identity provider like Microsoft 365 or Google Workspace, they can federate their domain to enable single sign-on. This lesson covers this topic and process.
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Lesson 15: Directory Sync for Managed Apple Accounts
Once a domain is federated, it can be used to sync existing accounts from the identity provider and automatically create Managed Apple Accounts.
Once a domain is federated, it can be used to sync existing accounts from the identity provider and automatically create Managed Apple Accounts.
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Lesson 16: Sign in with Apple
In this lesson students explore the setting for managing the apps that can use Sign-in with Apple through Managed Apple Accounts.
In this lesson students explore the setting for managing the apps that can use Sign-in with Apple through Managed Apple Accounts.
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Lesson 17: Collaboration & Sharing
This lesson demonstrates how to configure collaboration and sharing settings for organization documents and iCloud Drive.
This lesson demonstrates how to configure collaboration and sharing settings for organization documents and iCloud Drive.
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Lesson 18: Messaging Services
In this lesson students learn how to disable Messages and FaceTime for Managed Apple Accounts.
In this lesson students learn how to disable Messages and FaceTime for Managed Apple Accounts.
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Lesson 19: Developer & IT Services
Managed Apple Accounts can be used for Apple Developer accounts and AppleSeed for IT services. This lesson details these services and how to enable this access.
Managed Apple Accounts can be used for Apple Developer accounts and AppleSeed for IT services. This lesson details these services and how to enable this access.
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Lesson 20: Introduction to Device Management
In this lecture, students are introduced to Apple’s device management framework.
In this lecture, students are introduced to Apple’s device management framework.
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Lesson 21: Adding Company Owned Devices
This lesson introduces students to the Device Inventory section of Apple Business and details how to add your iPhones, iPads, Macs and other Apple hardware to the inventory list.
This lesson introduces students to the Device Inventory section of Apple Business and details how to add your iPhones, iPads, Macs and other Apple hardware to the inventory list.
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Lesson 22: Understanding Device Enrollment
In this lesson students are introduced to the concept of device enrollment and how it’s used to enable device management.
In this lesson students are introduced to the concept of device enrollment and how it’s used to enable device management.
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Lesson 23: Configuring Enrollment Profiles
Apple Business supports enrollment of personally owned devices as well as company owned devices. In this lesson students learn how to enable and configure device management and enrollment profiles for each type.
Apple Business supports enrollment of personally owned devices as well as company owned devices. In this lesson students learn how to enable and configure device management and enrollment profiles for each type.
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Lesson 24: Introduction to Configuration Profiles
This lecture introduces configuration profiles and explains what they are and how they are used to manage Apple devices.
This lecture introduces configuration profiles and explains what they are and how they are used to manage Apple devices.
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Lesson 25: Your First Configuration Profile
This interactive lesson steps through the process of creating a configuration profile to configure an automatic connection to a basic WPA wireless network.
This interactive lesson steps through the process of creating a configuration profile to configure an automatic connection to a basic WPA wireless network.
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Lesson 26: Blueprints
Blueprints are like recipes that are used to configure a device in specific ways. In this lesson students create their first Blueprint, assign it to a test Mac and steps through the initial setup of device management.
Blueprints are like recipes that are used to configure a device in specific ways. In this lesson students create their first Blueprint, assign it to a test Mac and steps through the initial setup of device management.
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Lesson 27: Network Configurations
In this lesson students learn about the various network configuration options available for device management in Apple Business.
In this lesson students learn about the various network configuration options available for device management in Apple Business.
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Lesson 28: Security Configurations
In this lesson students learn about the various security configuration options available for device management in Apple Business.
In this lesson students learn about the various security configuration options available for device management in Apple Business.
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Lesson 29: Personalization Configurations
In this lesson students learn about the various personalization configuration options available for device management in Apple Business.
In this lesson students learn about the various personalization configuration options available for device management in Apple Business.
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Lesson 30: Introduction to Managed Distribution
This lecture introduces students to Managed Distribution, a process for buying, assigning, and revoking managed apps on managed Apple devices.
This lecture introduces students to Managed Distribution, a process for buying, assigning, and revoking managed apps on managed Apple devices.
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Lesson 31: Purchasing Content
In this lesson students learn how to purchase apps and books on behalf of their organization in Apple Business.
In this lesson students learn how to purchase apps and books on behalf of their organization in Apple Business.
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Lesson 32: Deploying Managed Apps
Once students have purchased licenses to App Store apps, they need to deploy them to their managed devices. In this lesson they step through the process of assigning apps via a Blueprint.
Once students have purchased licenses to App Store apps, they need to deploy them to their managed devices. In this lesson they step through the process of assigning apps via a Blueprint.
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Lesson 33: macOS Packages
In this lesson students learn how to deploy app packages for macOS applications that are not available in the Mac App Store.
In this lesson students learn how to deploy app packages for macOS applications that are not available in the Mac App Store.
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Lesson 34: Third Party App Catalogs
This lecture introduces students to third party Mac application catalogs, specifically Automata Deploy.
This lecture introduces students to third party Mac application catalogs, specifically Automata Deploy.
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Lesson 35: Integrating Automata Deploy
In this lesson students use what they have learned about macOS packages to configure Automata Deploy for installation on managed Macs.
In this lesson students use what they have learned about macOS packages to configure Automata Deploy for installation on managed Macs.
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Lesson 36: Using Automata Deploy
Once Automata Software Center is installed on managed Macs, students can use the Automata Catalog to select which apps should be deployed to their managed Macs. This lesson walks students through this process.
Once Automata Software Center is installed on managed Macs, students can use the Automata Catalog to select which apps should be deployed to their managed Macs. This lesson walks students through this process.
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Lesson 37: Configuring FileVault
FileVault is Apple’s built-in disk encryption technology for macOS. In this lesson students learn to configure, deploy, and use FileVault encryption with managed Macs.
FileVault is Apple’s built-in disk encryption technology for macOS. In this lesson students learn to configure, deploy, and use FileVault encryption with managed Macs.
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Lesson 38: Custom Setting Configuration
In this lesson students learn how to use the Custom configuration profile to extend the capabilities of Apple Business.
In this lesson students learn how to use the Custom configuration profile to extend the capabilities of Apple Business.
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Lesson 39: Introduction to iMazing Profile Editor
This lesson introduces students to the iMazing Profile Editor and how to use it to generate configuration XML for custom profiles.
This lesson introduces students to the iMazing Profile Editor and how to use it to generate configuration XML for custom profiles.
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Lesson 40: Configuring the macOS Dock
In this lesson students will create a custom profile that configures the Mac’s dock and then deploys it via Apple Business.
In this lesson students will create a custom profile that configures the Mac’s dock and then deploys it via Apple Business.
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Lesson 41: Managing Setup Assistant
Customizing Setup Assistant screens is not officially supported in Apple Business but we can deploy a custom profile to enable this capability. In this lesson students explore this concept.
Customizing Setup Assistant screens is not officially supported in Apple Business but we can deploy a custom profile to enable this capability. In this lesson students explore this concept.
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Lesson 42: Personally Owned Devices
In this lecture students are introduced to personally owned devices and User Enrollment.
In this lecture students are introduced to personally owned devices and User Enrollment.
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Lesson 43: Creating an iPhone Enrollment Profile
Students revisit the iPhone Enrollment Profile options in Apple Business in this lesson.
Students revisit the iPhone Enrollment Profile options in Apple Business in this lesson.
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Lesson 44: Deploying Managed Apps
In this lesson students learn how to provide managed apps on User enrolled devices in Apple Business.
In this lesson students learn how to provide managed apps on User enrolled devices in Apple Business.
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Lesson 45: Security Configurations
Students explore security related configuration profiles for User Enrolled devices in this lesson.
Students explore security related configuration profiles for User Enrolled devices in this lesson.
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Lesson 46: Testing
In this lesson students enroll a pilot or test employee-owned device into User Enrollment and attempt to test their configuration to make sure it works as expected.
In this lesson students enroll a pilot or test employee-owned device into User Enrollment and attempt to test their configuration to make sure it works as expected.
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Lesson 47: Company Owned Devices
In this lecture students are introduced to company owned devices and the concept of device supervision.
In this lecture students are introduced to company owned devices and the concept of device supervision.
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Lesson 48: Creating a Mac Automated Device Enrollment Profile
In this lesson students revisit the enrollment profile configuration for company-owned Macs.
In this lesson students revisit the enrollment profile configuration for company-owned Macs.
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Lesson 49: Deploying Managed App Store Apps
In this lesson student configure the specific App Store apps that need to be installed on managed Macs.
In this lesson student configure the specific App Store apps that need to be installed on managed Macs.
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Lesson 50: Adding Automata Deploy Apps
In this optional lesson, students will use Automata Deploy to install a few third-party applications on company-owned Macs.
In this optional lesson, students will use Automata Deploy to install a few third-party applications on company-owned Macs.
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Lesson 51: Personalization Configurations
Students will explore a few configuration profiles for further personalizing macOS endpoints including Wallpaper and Login Window.
Students will explore a few configuration profiles for further personalizing macOS endpoints including Wallpaper and Login Window.
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Lesson 52: Network Configurations
In this lesson students will configure supervised network payloads for macOS devices.
In this lesson students will configure supervised network payloads for macOS devices.
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Lesson 53: Security Configurations
In this lesson students will configure a managed Mac with FileVault encryption, password restrictions and more.
In this lesson students will configure a managed Mac with FileVault encryption, password restrictions and more.
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Lesson 54: Testing
Finally once we have all the pieces in place we will step through Automated Device Enrollment as an end-user and watch our Mac build itself from a Blueprint using ‘zero-touch configuration’.
Finally once we have all the pieces in place we will step through Automated Device Enrollment as an end-user and watch our Mac build itself from a Blueprint using ‘zero-touch configuration’.
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Lesson 55: Device Inventory Overview
In this lesson students compare and contrast devices in the inventory that are managed vs unmanaged.
In this lesson students compare and contrast devices in the inventory that are managed vs unmanaged.
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Lesson 56: Device Information
Students explore the various bits of information that are collected and reported for managed devices.
Students explore the various bits of information that are collected and reported for managed devices.
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Lesson 57: Managed Device Lock
In this lesson students explore the process of using both Device Lock and managing Activation Lock on managed devices in Apple Business.
In this lesson students explore the process of using both Device Lock and managing Activation Lock on managed devices in Apple Business.
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Lesson 58: Remote Erase
Students learn how to use the remote erase command to erase a computer and stage it for re-deployment.
Students learn how to use the remote erase command to erase a computer and stage it for re-deployment.
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Lesson 59: iCloud Storage Plans
This lesson introduces students to the options for increasing iCloud storage for their Managed Apple Accounts.
This lesson introduces students to the options for increasing iCloud storage for their Managed Apple Accounts.
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Lesson 60: AppleCare Plans
In this lesson students learn about AppleCare support and which options are available for adding a service plan to company owned devices.
In this lesson students learn about AppleCare support and which options are available for adding a service plan to company owned devices.
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