About Us

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Photo by Yu Kato on Unsplash

 

We’re almost as passionate about efficiency as we are about Technology…

How many times have you been told as an IT Professional to “do more with less”?

That was our life for nearly a decade as the seemingly never-ending cycle of corporate downsizing put the squeeze on the Information Technology staffing levels at a former employer.

Our solution — we decided that the best way to manage our Apple endpoints with “fewer” techs was to figure out how to do it with “zero” techs. With this goal in mind, we were able to automate many of the mundane tasks that our IT staff were spending way too much time doing each day and absorbed the staffing loss with no degradation to our service level.

Thankfully, we never had to deal with a “zero” tech reality but we did learn that when we put the right technology tools and processes in place, our field technicians were able to spend more time working face-to-face supporting their customers and less time “behind the screen” building images, re-staging computers, and tinkering with expensive endpoint management software.

This change in approach led to a high degree of standardization, simplification, and business efficiency. Partner with us and we can help you apply this methodology to your organization so you can “do more with less” the right way!

 

We Were Mac ADMINs before it was cool…

Automata Technology Services LLC is based in the great state of Ohio and we use an American cloud hosting provider for all of our infrastructure. We’ve been supporting Apple technologies since the dark ages (of the Mac platform, that is …in other words, since the mid-1990s). We have spent the past 25+ years supporting Macs and iOS devices in the enterprise, education space, and in the art and design field.

We love supporting the creative people who use Apple technology every day to do amazing things. Our goal has always been to strike that right balance between stability and empowerment. We strive to provide a secure and scalable endpoint solution while allowing your users to install the software they need; when they need it. Give the Automata Deployment or Fleet Management solution a try and I’m sure you will agree that we can save your organization money and your IT staff hours of frustration.